Shipping
Shipping Charges
Australian Standard shipping - $15.00
Australian Express shipping - $25.00
Free Domestic Shipping on orders over $200
Click and Collect - Free
Pick up is from 7/13 Enterprise Close West Gosford, you will be notified via email when your order is ready, usually within 24 hours with the exception of weekends & public holidays. Collection times are Monday - Friday 10am-3pm. PLEASE NOTE: Your order will be held for 10 business days, then a refund will be issued.
International Shipping
New Zealand - $25.00
We have delivery partners in the USA & Europe who can facilitate your order:
USA
Wallaroo Hats
Europe
Sun Hats – Emthunzini Hat
Fig Distribution
Delivery Time
We aim to have all orders shipped within 24 hours. Express post will leave the same business day if placed before 12pm (AEST). Please note this will vary if ordered on public holidays and in peak season periods.
Please allow 3-4 business days for shipping within metropolitan areas. And 5-7 Business days for Regional Australia.
New Zealand: 5 – 10 business days
Please note, these times are estimated delivery times only and international orders can be subject to delays due to custom clearances.
If you haven’t received your shipping confirmation or tracking details within 5 business days, please email us with your name and order number and we will investigate this for you.
If you are not home at the time of delivery, the driver will leave in a secure place. If it is not safe to leave the parcel, they will leave a card notifying you of the next step.