FAQ

Payments & Safety

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

We accept payments from major credit card companies like Visa, Mastercard, American Express, Paypal & Afterpay.

Shipping & Delivery

Please see our Shipping & Delivery information

Standard shipping - $15.00

Express shipping - $25.00

New Zealand -$25.00

Click & Collect - Free

Yes, we offer free Domestic (Australia) Shipping on orders over $110

Yes, Internationally we ship New Zealand only

A full list of all of our shipping areas can be found here.

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

Returns & Refunds

Yes, we offer full and partial refunds.

For more information please see our Return Centre

Shipping

Ship anywhere in Australia & New Zealand, rates available at checkout.

Support

Call us Monday - Friday business hours 1(800) 677 245