FAQ – Rigon Headwear

FAQ

Payments & Safety

Is my payment data safe with you? Is my payment data safe with you?

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Do you accept online payments? Do you accept online payments?

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

What forms of payment do you accept? What forms of payment do you accept?

We accept payments from major credit card companies like Visa, Mastercard, American Express, Paypal & Afterpay.

Shipping & Delivery

How long does it take to get my products? How long does it take to get my products?

Please see our Shipping & Delivery information

How much does it cost? How much does it cost?

Standard shipping - $15.00

Express shipping - $25.00

New Zealand -$25.00

Click & Collect - Free

Is there free shipping? Is there free shipping?

Yes, we offer free Domestic (Australia) Shipping on orders over $200

Do you ship internationally? Do you ship internationally?

Yes, Internationally we ship New Zealand only

Returns & Refunds

Do you offer refunds? Do you offer refunds?

Yes, we offer full and partial refunds.

For more information please see our Return Centre

Shipping

Ship anywhere in Australia & New Zealand, rates available at checkout.

Support

Call us Monday - Friday business hours 1(800) 677 245

Free Shipping on orders over $200 - Thank you for supporting an Australian family business

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